Welcome to the Service Request System
About the SRS
The Service Request System is your one-stop-shop for ordering and managing ITS telecommunications and infrastructure products and services like phone lines, phone features, videoconferencing, and more.
You are not logged in.Click Here to Log In
We are receiving higher than usual number of service orders. This increased volume may cause a delay in the normal expected turnaround times. In order for us to complete your requests in a timely fashion, please allow an additional 14 business days for us to process, schedule, and fulfill your order. Your patience during this time is greatly appreciated.Bulletin 2:Michigan Medicine Departments in the following Buildings:
NCRC BLDGS - 10, 14, 16, 18, 20, 22, 100, 200, 300, 400 & 520,Taubman Medical Library
Please submit your phone orders through Michigan Medicines provider AT&T. Any service related issue for your phone (move, change or repair) will now need to be called into AT&T for support. You can reach them at 800-498-4858 or via email at firstname.lastname@example.org . Any new phone requests will need to be submitted to the HITS help desk at x68000. All other departments in these buildings please submit your order through the SRS.